Moving
Brands
Forward

Industry Technology

0 //
Chapter 00 Overview

WEB

LYFT

Lyft’s mission is to improve people’s lives with the world’s best transportation. From rideshare to bikes and scooters, they are constantly innovating new ways to get around. It's time to make Self-Driving a reality for people everywhere.

00 // Overview

THE FUTURE OF TRANSPORTATION IS IN YOUR POCKET

The Problem

With what seemed like a far fetched idea years ago, Self-Driving has officially become a reality in select cities across the states. Over the past couple of years, several top car manufacturers jumped on the concept and have since become major investors and players in the newly created market. Thus after feeling increased market competition paired with consumer demand, Lyft needed to elevate their digital presence. It was time to translate their business strategy into a website that effectively communicates and positions themselves as a leader and innovator in their next odyssey: Self-Driving.

The Approach

After flying up to Palo Alto several times to work directly with the Lyft team & Bokeh Agency, we realized a complete reimagination of the Self-Driving experience was necessary to move their brand forward. A large consideration with this website was that we needed to develop a unified experience that is extremely sensitive to the numerous buyer personas  – all of which have different needs and requires tailored messaging throughout the website. Starting with your everyday Lyft riders (consumers) to their industry partners (businesses) to their own team at Lyft: Level 5 (employees) and innovators (engineers) we developed a website that was aesthetically consistent yet individualized per respective persona.

chapter 01

chapter 01

DESIGN + DEVELOPMENT

WEB

Together, let’s democratize Self-Driving. With a powerful vision, we focused on developing a digital experience that educates, empowers, and creates excitement around Lyft’s autonomous vehicles. By utilizing photography and videography and developing rich interactive animations we are proud to contribute to making Self-Driving a reality for people everywhere.

chapter 1.1

KEY FEATURES

  • // WORDPRESS CMS
  • // LOGIN / DASHBOARD
  • // MAILCHIMP INTEGRATION

Diving into the website strategy, our first order of business was to combine their once separate digital properties: Self-Driving (consumer-centric) with Level 5 (engineer-centric) into one cohesive experience. From introducing Lyft’s Self-Driving stance to educating people on this process we focused on revamping the whole website as well as retelling their powerful democratic ridesharing market positioning.

After hard work amongst several teams, we are officially excited to provide people with a one-central place to take action today. Whether you are a consumer looking to try your first ride or you are an engineer looking to advance your career by downloading the latest dataset, we have successfully integrated a website that enables Lyft to grow in this everchanging autonomous vehicle market. As mentioned the Lyft AV story is rather complex and has several layers, however, now, since Lyft is looking to democratize Self-Driving for everyone, we strategically set up a page to educate partners on how they can join forces to make the best Self-Driving experience for all. As well as highlighting the partner’s value, and how Self-Driving fits into the larger ecosystem, we could not forget about highlighting our very own innovators who make this happen: Level 5, Lyft’s very own Self-Driving division.

 

 

 

Statistics

The Results

10%

Decrease in Bounce Rate

70%

Increase in Pages / Session

125%

Increase in average session duration

Go Ahead, Keep Going.
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